ToiletTree Products offers a 30 day no-questions-asked money back guarantee. If you for any reason are not 100% satisfied with the product you purchased from us, contact us to set up a replacement or return and refund.

Contact Us at (888) 251-0985 from 9:00 am – 5:00 pm EST

ToiletTree Products Inc.
41 Orchard Street
Ramsey, NJ 07446

ToiletTree Products provides a warranty to the original purchaser of a new product against defects in materials and workmanship for a period of one year. If a product covered by this warranty is determined to be defective within the warranty period, ToiletTree Products will either repair or replace the unit at its sole option and discretion.

ToiletTree Product’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as well as any repairs attempted by anyone other than by a ToiletTree Products authorized service center. This one year limited warranty does not cover “open box special” products sold or a non-authorized reseller such as eBay sellers.